Chatbase is an advanced AI chatbot builder designed to empower businesses by creating intelligent chatbots tailored to their specific needs.

AI agents that meet customers at every stage of their journey, across chat, email, and voice, to resolve issues end to end and increase revenue. One agent for every customer interaction, runs support, sales, and product guidance 24/7.

## Product overview

Build, deploy, and optimize your customer-facing AI agent — no coding required. Connect your data sources, define your agent's role, and set guardrails. No code required — ready in minutes.

## Agent lifecycle

- **Build:** Connect your data sources, define your agent's role, and set guardrails.

- **Test:** Run real customer scenarios before going live. Validate accuracy, brand consistency, and edge case handling across every channel.

- **Deploy:** Publish your agent across chat, WhatsApp, email, Slack, and more with a single click. Goes live instantly.

- **Optimize:** Track resolution rates, review escalations, and refine instructions. Your agent improves with every conversation.

## Complete product suite

Build, deploy and optimize across every channel, on one platform. Sources include Files, Links, Texts, Q&A’s, Notion pages, and Youtube videos. Define the workflows your agent follows for refunds, lead qualification, booking, escalation, and more.

Widgets build interactive UI components that your AI agent can display inline during conversations. Helpdesk routes escalations and hands off specific issues to your team. Analytics track topics, sentiment, resolution rates, and activity across every channel. Integrations connect CRMs, helpdesks, commerce tools, Slack, Stripe, and custom APIs. Testing lets you try models and configurations in the playground before going live. Backstage helps debug decisions, inspect agent behavior, and improve instructions with confidence.