tawk.to is **100% FREE live chat software for your website!**

All your **Live Chat**, **Ticketing**, **Knowledge Base**, **CRM** and **Chat Pages** in one, organized place.

## Why tawk.to?

Because you need a **free** and **easy** way to communicate with your customers.

- **Get close** — Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time.

- **Get organized** — With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions.

- **Get in front** — Easily identify FAQs and capture help center searches to create articles and shortcuts, so agents can respond faster, and customers can get help without having to make contact.

## How does it work?

Add a small JavaScript snippet to your site — it takes 30 seconds to get started.

Monitor customer activity in real time. See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Meet customers where they are. With tools like Live Chat, Ticketing, a Knowledge Base and video and voice add-ons, you have what you need to be there for customers when and where they need you most.

Collaborate and assign conversations. Tag and assign conversations to members of your team and ensure the right person is responding at the right time.

Easily share your knowledge. Streamline support with a free customizable Knowledge Base that both your team and your customers are going to love.

## Features

A truly customizable live chat and customer communication platform packed with premium features: 45+ Languages, JavaScript API, Group Messaging, Video + Voice (Add-on), Agent > Agent Messaging, Screen Sharing, Desktop Notifications, Geo IP Tracking, Unlimited Agents, Unlimited History, Detailed Reporting, Ban/Unban Visitors, Agent Alerts, Aliases, Departments, File Transfer, Tags, Domain Restriction, Scheduler, Mail Notifications and Message Filtering.