## 圆弧SCRM

圆弧SCRM is a sales management tool built with Enterprise WeChat. It is designed to “seamlessly integrate sales management into daily collaboration” and provide enterprises with a one-stop sales management experience based on Enterprise WeChat.

Deeply focused on ToB sales, 圆弧SCRM uses AI capabilities as a core breakthrough point to build an intelligent sales management system, shorten the customer management path, reduce enterprise management costs, and inject new vitality into ToB sales management.

## Core capabilities

- **Conversation archiving:** retains Enterprise WeChat conversation data and helps keep information traceable.

- **AI analysis:** analyzes conversation data, generates reports, summarizes conversations, identifies customer intent and needs, and supports employee conversation quality inspection and scoring.

- **Risk monitoring:** provides sensitive-word alerts, risk-behavior reminders, timeout reply warnings, and customer churn warnings.

- **Full-link customer management:** covers lead management, contact management, opportunity management, public pool management, and order management.

- **Marketing and acquisition tools:** includes channel QR codes, group QR codes, customer mass messaging, and acquisition assistant capabilities.

- **Customer asset protection:** supports customer inheritance, chat inheritance, permission management, loss reminders, and sensitive data protection.

- **Private deployment and customization:** supports personalized SCRM development and deployment, including installation, configuration, training, and maintenance services.

## Open source information

The official repository is available at `https://github.com/yuanhusmart/SCRM`. The project is licensed under **AGPL-3.0** and the listed technology stack is **PHP**. Its open-source community size is relatively small, so teams planning secondary development or self-maintenance should evaluate handover and maintenance costs.